Write to us.A person reads it.
Support, privacy, grievances, security and press. Each has its own address and its own promised response time.
support@thefingene.com
Anything about the app, billing or your account. Acknowledged within 48 hours.
privacy@thefingene.com
Access, correction, export, deletion and consent requests. Resolved within 30 days.
grievance@thefingene.com
Formal complaints, to the Grievance Officer. Acknowledged within 48 hours, resolved within 30 days.
security@thefingene.com
Responsible disclosure of vulnerabilities. Acknowledged within 72 hours. Good-faith researchers will not be pursued.
Addresses are shown as plain text so you can copy them. Please never send passwords, card numbers or UPI PINs by email.
For everyone else.
Nothing published yet
A press kit and approved descriptions will appear here after launch. In the meantime, write to support@thefingene.com with “Press” in the subject.
Brokers, employers and institutions
We are open to partnerships that fit an education-only product. Write to support@thefingene.com with “Partnership” in the subject.
Fingene Private Limited.
Registered office: Hyderabad, Telangana, India. Corporate Identity Number (CIN): U62099TS2026PTC221446.
Fingene is not a counselling service. Tele-MANAS (14416) and KIRAN (1800-599-0019) are free and open any time.
Find your Fingene.
Find your Fingene.
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